Built for Aussie tradies & local service businesses
Your back office runs itself.
An AI receptionist that answers every enquiry 24/7 and books real slots in your diary — plus the CRM behind it: AI-drafted quotes customers sign online, invoicing that chases itself, Xero sync, review automation, and voice notes that file themselves. Focus on the tools, not the paperwork.
No lock-in contracts Set up in under a week Cancel anytime
DP
Dave's Plumbing
AI assistant · replies instantlyHey, roughly what does a new hot water system cost?
No worries! A standard replacement usually lands around $1,100–$1,400 including callout — confirmed on site. Can you send a photo?
Thanks — I can see the leak at the valve. Tomorrow 9–11am or Thursday 1–3pm are free. Which suits?
Tomorrow 9 works, thanks
Booked for Tuesday, 9–11am ✓ Dave will text when he's on the way.
SM
Hot lead — Sarah M.
Hot
24/7
Always answering enquiries
<60s
Response time
12+
Hours saved per week
3×
More leads captured
Everything you need
Built to win you more jobs.
One platform that handles the boring bits — leads, bookings, reviews, and invoicing — so you don't have to.
Leads — this morning
3 newHotSarah M. — hot water replacementLeaking valve, photo attached. Booked Tue 9–11am.
WarmBen T. — bathroom reno quoteWants a site visit in the next fortnight. After-hours enquiry, 10:48pm.
ColdKylie R. — "roughly how much is…"Price-checking gutter cleaning. Ballpark given from your rates.
Missed call rescued — 04•• ••• ••• rang while you were on the tools. They got a text back in seconds and started a chat.
01 · Answer
Never miss another enquiry
24/7 AI receptionist
Answers questions, gives ballpark quotes from your prices, captures leads, and books jobs — at 2am, on weekends, while you're up a ladder. Every lead lands scored hot, warm or cold with a one-line summary, so you call the burst pipe before the "just curious".
Customers book real slots
The AI checks your actual diary — jobs, bookings, your hours — and only offers times you're genuinely free. Plus your own "book a time" page to share on socials and your Google profile. A booked slot disappears for everyone instantly.
Sees the job before you do
Customers snap a photo of the burst pipe or dodgy switchboard right in the chat. The AI actually looks at it, understands the problem, and gives you the full picture with the lead.
Missed-call rescue
On the tools and can't answer? Missed callers instantly get a friendly text with a link to your AI assistant — so the job books itself instead of ringing your competitor.
02 · Win
Turn quotes into signed jobs
Quotes customers sign online
Room-by-room line items, accepted with a typed signature and paid in stages by card. Better: the AI drafts the quote for you — from the customer's chat, or a photo of your paper measure sheet — priced from your own rates, maths checked by the system.
AI-drafted follow-ups
One tap turns a cold lead into a personal follow-up text and email, drafted by AI from the actual conversation. Edit if you like, hit send, win the job.
Customers watch the job live
Every job gets its own tracker page — progress steps, the booked date, quotes to accept, invoices to pay, and your before/after photos. Fewer "how's it going?" calls, more wow.
Win back quiet customers
See everyone you haven't worked with in 6, 12 or 18 months and send a personal text or email in one tap. Maintenance reminders re-book past customers on schedule, too.
Quote QUO-0001
customer viewRoller blinds ×3 — blockout, DuneMaster bedroom$714.00$642.60
S-fold sheer curtains — 2.9m trackLiving room$1,238.00$1,114.20
Honeycomb blind — 1.6m × 1.4mStudy$771.60$710.50
Total inc. GST$2,467.30
You save $256.30
Deposit 40% — paidFitting 30%Completion 30%
Signed Sarah Mitchell · Tue 8:04pm, on her phone
AI-drafted follow-up
drafted for youHi Ben, Dave here from Dave's Plumbing — you asked about the bathroom reno quote last week. Happy to swing past Thursday or Friday arvo to measure up properly. Want me to lock one in?
Written from the actual conversation — his words, your tone.
Invoice INV-0042
paidHot water system replacementSarah Mitchell · due 14 days$1,386.00
Invoice emailed with pay-now linkTuesday, 4:32pm
Reminder sent automatically — day 3No awkward phone call required
Paid by card — $1,386.00Friday, 7:12pm · straight to your bank
Synced to Xero — INV-0042, GST handled
This quarter's BAS
Apr–Jun · reads straight offGST collected (1A)$4,182.40
GST paid (1B)$1,096.15
Net GST owing$3,086.25
Receipts scanned by AI: 64 · Accountant login: active
03 · Get paid
Money chases itself home
Invoices that collect themselves
Branded GST invoices with a pay-now page — card or direct deposit, in one go or split into deposit + instalments. Overdue ones get chased automatically, monthly service invoices send themselves, and a scan-to-pay QR gets you paid on the driveway before you leave.
Expenses & tax time, sorted
Snap a receipt and AI logs it — supplier, amount, GST, category, done. Drop a supplier statement CSV in for the rest. Job profit counts your clocked hours as a real cost, your quarterly BAS reads straight off the screen, and your accountant gets their own read-only login.
Xero, connected properly
Connect your own Xero in two clicks. Every invoice you send from Mist appears in Xero automatically — same number, GST handled — and payments reconcile through your bank feed like always. Your bookkeeper will hug you.
04 · Run the day
Your whole day on one screen
Job pipeline that runs itself
Every enquiry becomes a job card. Drag it from new → quoted → scheduled → paid. And on the tools, the "Today" screen is your whole day on one phone page — call, navigate, "on my way" texts, clock on, mark it done, invoice it.
Say it once — it's filed
Record a voice note in the ute: "Just quoted Sarah in Trigg for a hot water swap, fourteen hundred, book her Tuesday morning." The AI turns it into a filled-out job — name, number, price, date — ready to save. Works for expenses too.
Logins for your whole crew
Give your team their own portal access. Assign jobs and bookings — they get a text, see their own work, clock on and off jobs for timesheets, and snap before/after photos from site. You control what each person sees.
Compliance sign-offs, on record
Attach a checklist to any job — gas checks, safety sign-offs, end-of-job QA. Your crew tick items from site, and a finished list prints as a branded completion certificate showing who checked what, and when.
Know your numbers
Live dashboards for leads, bookings, pipeline and revenue. Every morning at 7, an AI-written briefing tells you the shape of your day and the one thing worth chasing. Once a month, a receipt of everything Mist did for you.
Today — Tuesday
2 jobs9:00Sarah M. — hot water replacementTrigg · assigned to you
13:30Strata Group — leak inspectionScarborough · assigned to Jake
2 finished jobs ready to invoice — one tap each
Morning briefing
7:00am · written by AITwo jobs on today and a quiet arvo. Sarah's hot water swap is your money job — $1,386 and she's already paid the deposit. Jake's leak inspection could turn into a re-pipe quote, so take photos.
Worth chasing: Ben T.'s bathroom quote has sat 6 days — one tap sends the follow-up.
Gas compliance sign-off
completeIsolation valve testedJake · 10:14am
Leak test @ 7kPa, 5 min holdJake · 10:31am
Appliance commissionedJake · 10:48am
Prints as a branded completion certificate — who checked what, and when.
Switch in an afternoon
Leaving ServiceM8, Tradify, Jobber or spreadsheets? Drop in three CSVs — customers, jobs, outstanding invoices — and your whole book moves across: pipeline mapped, money still owed tracked, nothing double-chased.
How it works
Live in 3 days. Not 3 months.
We do the setup. You just plug it in and start winning more jobs.
1
30-min onboarding call
We grab your services, pricing, FAQs, business hours, and preferred tone. That's all we need.
2
We build your AI
We configure your custom assistant, connect your calendar, and set up review and follow-up automations. Takes 2–3 days.
3
One line of code
We add a snippet to your website (or do it for you). Your AI assistant goes live on every page immediately.
4
Sit back and grow
Enquiries get answered, jobs get booked, reviews get collected, invoices get chased. You focus on the work you love.
Pricing
One platform. Half the cost.
Most tradies and service businesses pay for an AI tool and a job management tool. We bundle both — under one price.
Starter
For solo operators.
$149/mo + GST
AI receptionist, job pipeline, quotes signed online, invoicing that chases itself, expenses & BAS.
Book a demo
most popular
Pro
For small teams — up to 4.
$249/mo + GST
Everything in Starter plus staff logins, job assignment, timesheets and AI-drafted follow-ups.
Book a demo
Team
For growing crews.
$349/mo + GST
Team logins up to 12, your own dedicated phone number & two-way SMS inbox, priority support.
Book a demo
+ $499 one-time professional setup — we build, connect and install everything for you, and credit the $499 straight back off your first eight months.
Do the maths
What's a missed call costing you?
Slide in your own numbers. Every call that rings out is a job someone else quoted.
Missed calls per week5
Jobs you'd win if you answered30%
Custom builds
Need something built just for your business?
Beyond the platform, we design and build fully custom work — a website built from the ground up, an online store, industry-specific tools, or new features built into Mist around the way your business runs. Every build is scoped with you personally and quoted on the work involved.
Talk to the founders →Scoped & quoted on a call — no obligation
Stop leaving leads on voicemail.
Book a free 15-minute demo and see how Mist.ai works for your trade or service business.